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Employee and Family Assistance Program

What is an Employee and Family Assistance Program (EFAP)?

An Employee and Family Assistance Program sometimes known as an Employee Assistance Program (EAP), or Employee Assistance Plan (EAP), provides plan members with 24/7/365 access to a range of short-term counselling services for mental health, stress, financial, eldercare, marital issues and much more.

What Benefits can an EFAP Provide?

  1. Short-Term Counselling – Most EFAP’s will provide access to short term counselling services in person, by phone, video chat or online.
  2. Key Person Advice – This is typically a dedicated support line for key personnel such as supervisors and managers, put in place to help deal with difficult employee workplace situations
  3. Online Health and Wellness Resources – Most EFAP’s provide access to some sort of health and wellness information online.
  4. Family Support Services – This service refers to personalized assistance with family planning, parenting, childcare, eldercare, home support and more.
  5. Trauma Response Service – Trauma or critical incident response is designed to address any situation faced by personnel that may cause them to experience unusually strong emotional reactions.
  6. Privacy – All EFAP’s are completely confidential.

Return on Investment?

According to a study completed by Morneau-Shepell an Employee and Family Assistance Program can reduce health related lost productivity by 25% providing a “2:1 to 4:1” return on investment.

With Mental health now making up the vast majority of disability claims, now is the time to talk about adding an EFAP to your benefits plan so all plan members can be proactive in and have immediate access to a vast array of resources designed to help them improve their overall mental and physical health.

Administrative Services for your Group Benefits Plan

One service we provide that has incredible value to our clients is administrative services, and we provide this service at no extra cost when your group is placed with one of our preferred carriers. You need to focus on your business, not filling out paperwork or answering questions on what benefits are available in your group plan, at Omineca Financial Services we take the administrative burden off the shoulders of you and your office staff.

Authorized distributor for The Canada Life Assurance Company, Equitable Life Insurance Company, The Manufacturers Life Insurance Company, Pacific Blue Cross, Sunlife and Benecaid. Manulife & Stylized M Design, and Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license.



Advantage Pacific Benefits Consultants specialize in setting up and managing high quality, cost effective, sustainable Group Benefits Plans and Group RRSPs for businesses of all sizes in all sectors.

We also provide administrative services to all our clients at no extra cost, these services include processing new member enrollments, member terminations, beneficiary designations, maintaining all member files, and being available to all plan members to answer questions and help with claims submissions.

We also have internal insurance experts and strategic partnerships with independent portfolio managers to meet any person or businesses need for Investments, Life/Critical Illness/Disability, or Business Overhead Insurance.


Phone: 778-349-8774

[email protected]

1244 4th Ave,
Prince George, BC, V2L 3J4

Monday – Friday: 8:30 AM – 4:00 PM
Saturday: By Appointment
Sunday: Closed
After Hours Appointments Available by Request

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